Diamond Protection Training RTO No. 32273 provides nationally accredited training in safety, first aid, firefighting and rescue.  Training can be conducted on your site or at one of our training facilities.


Working at Heights Training


RIIWHS204E – Work Safely At Heights


Our nationally accredited height safety training courses are designed for persons who are required to work at height. Participants will develop skills to select height safety equipment and apply it to specific tasks.

Our working at heights training course covers how to work in accordance with height safety regulations, Australian Standards and relevant codes of practice. Participants will have an understanding of risk assessment procedures and permits to work at height. Participants who undertake our height safety training course will also undergo practical instruction in the correct use of height safety equipment.


WH&S Legislation, Codes Of Practice

Fall Arrest Devices & Safety Regulations

Australian Standards

Safe Ladder Techniques

Correct use of Height Safety equipment

Equipment Inspection & Maintenance

Elevated Working Platforms / Scaffolds

Setting up a fall restraint system

Emergency Procedures

Height Rescue Procedures

Risk Assessment

Suspension Trauma

Hazard Control

Management & Employee responsibilities




Appropriate clothing, closed in footwear


Be at least 15 years of age


1 day

Start – 0730 – Finish – 1700 (extra time may be added for reassessment of students if required)


Theory (40%) and practical (60%)


Diamond Protection E:

P: 07 4665 5785


A non-refundable fee will be charged when attendance at a program is transferred and / or cancelled less than three working days before the program commences. No refund will be provided for non-attendance at a program without notice. Publicly available programs may be cancelled by Diamond when minimum participant numbers are not reached. Diamond will notify participants by telephone or email no later than three working days before the program is due to commence – a full refund will be given.


Diamond Protection Training.  RTO Provider No:  32273

Course Locations

On Client Site for Groups 

Best Working at Heights Safety Training

If your business requires that some of your employees work at heights, you are putting them at risk unnecessarily without the appropriate height safety training. Learning on the job from other workers isn’t enough because they’ll pick up bad habits and not gain the in-depth knowledge that is essential. Our working at heights training course will provide the required knowledge so that your workers are as safe as you can make them.

We are a registered training organisation, and like all the training we provide, our working at heights safety training is a comprehensive yet flexible course that can be adapted to your company’s needs. It’s delivered by experienced and knowledgeable instructors who will cover all required aspects, both theory and practice. Read More

What our Working at Heights Training provides

Our comprehensive training course gives all participants:

  • knowledge of industry standards, regulations and codes of practice
  • the ability to assess risks, determine their degree and decide how to best control them
  • understanding of the types of height protection equipment, those that are suitable or not appropriate, how to set up and use them correctly and identifying any hazards associated with that equipment
  • competence to work out the solution to common problems and hazards
  • experience in safe working practices and methods to prevent falls, including when on fragile materials
  • the ability to store, inspect and maintain safety equipment so it is always ready for use
  • familiarity with employee and management responsibilities as regards working at height.

We cover all types of equipment, including fall arrest devices and safety equipment, scaffolding and elevated work platforms, describing and illustrating how to set up and use them correctly. We teach safe ladder techniques, emergency procedures that include height rescue methods and dealing with suspension trauma.

Height Safety Training in Australia — Why it’s Necessary

Working at height is known to be a dangerous activity and can often result in falls. These occur particularly in the construction industry but are also common in any industries where elevated working is necessary. Falls from height cause the most deaths, injuries and disabilities in Australian workplaces and emphasise why height safety training is essential for those who work at height and their supervisors.

Aside from the moral issue of needing to keep employees safe, it’s also necessary to comply fully with all legal requirements. These include the need to set up a tested and effective rescue plan for places where falls are possible and there are also other workplace health and safety regulations regarding height safety.

Height Safety Courses that are Effective

Our training for safety at heights teaches all participants how to work confidently and safely at height, how to prevent falls and mitigate their effect, and what to do should a fall actually occur and rescue is necessary. We provide a mixture of theoretical and practical training that includes:

  • legislation, regulations, standards and codes of practice that relate to working at height training
  • how to recognise hazards when working at height and the means of eliminating them through safe working practices and the installation of the correct equipment
  • preparation of risk assessments and hazard controls
  • selection and correct use of appropriate safety equipment, including anchor systems, fall restraint and arrest systems, ladders, scaffolding and work positioning systems
  • developing site procedures that cover safe working methods for height risk situations
  • the respective responsibilities of managers and employees
  • how to maintain, inspect and store equipment so it’s always ready for use
  • dealing with emergencies that may involve vertical rescue procedures and handling trauma.

Although the basics of height safety are consistent, we are aware that different industries and sites have specific challenges. We can, therefore, customise our standard courses so they meet the unique requirements of your site. We want to make sure that everyone has the training they need and that it provides maximum benefit.

Height Safety Course Pre-requisites & Outcomes

We will provide all the necessary course materials and equipment although people can bring their own equipment if they wish. Since the training is a mixture of theoretical and practical parts, we have to ensure that all attendees are able to participate fully. Therefore, everyone needs to:

  • be fluent in English so they can understand what they are being told
  • have adequate literacy and numeracy skills
  • be fit enough and capable of climbing ladders, wearing a harness and participating in various physical activities
  • wear long sleeves, long trousers and closed-in shoes.

All those who complete the course successfully will receive a statement of attainment that covers a nationally recognised unit of competency for working at height. More than that, they will be able to work confidently and safely, ensure others are safe and act decisively in the case of an emergency. All companies that enrol employees on the height safety training course will fulfil their legal obligations but also ensure those workers are as safe as they can be.

Requirements & Outcomes for our Working Safely at Height Training

All participants on this course need to be reasonably physically fit since they will be required to wear harnesses, climb ladders and undertake various other physical activities. They must be able to speak English and have the necessary levels of literacy and numeracy skills to be able to understand and finish the course. Everyone must dress appropriately for physical activities, wearing long trousers and long sleeves plus enclosed shoes or safety footwear.

Everyone who completes the course successfully will receive a Statement of Attainment — RIIWHS204E Work Safely at Heights. This is nationally recognised under the Australian Qualifications Framework.

The mixture of classroom theory and practical exercises we provide is intended to ensure all participants have the necessary knowledge to work safely and confidently at height and to make sure that others also comply. For the practical elements of the course, we replicate actual working environments as closely as possible so everyone gains the experience they need.

Every participant’s knowledge and progress are thoroughly assessed so we know they’re gaining sufficient comprehension from the training. The result is that all your employees who work at height will be able to ensure they and others are kept as safe as possible. Not only that, but they’ll be able to do it almost as second nature so it won’t interfere with their working ability and won’t adversely affect their productivity. The job will simply get done properly and safely.

You might be also interested in our HAZMAT safety training course. Rich out for more information or book your training today! Read Less